Before Blizzcon’s opening ceremony, Blizzard president J. Allen Brack somberly addressed the crowd with an apology for Blizzard’s harsh punishment of Hearthstone eSports pro Chung “Blitzchung” Ng Wai.
“Blizzard had the opportunity to bring the world together in a tough Hearthstone eSports moment about a month ago and we did not,” said Brack.
“We moved too quickly in our decision-making and then, to make matters worse, we were too slow to talk with all of you,” said Brack.
“We didn’t live up to the high standards that we really set for ourselves.” Brack went further: “I’m sorry and I accept accountability,” he said.
Said Brack today, “We will do better going forward, but our actions are going to matter more than any of these words.